Claudia Busetto is a humanist and technology lover: specialised in literature and public communication, she started to work ten years ago in the Web sector becoming deeply attracted to user-focused design and concentrating on issues and methods associated with service design, ux design and information architecture. She seeks to make full use of the Web’s potential and resources and of technology to better design the real world and the experience gained by people: she does this by using a multi-disciplinary approach and focusing on usable communication, verbal facilitation and mediation, information organisation and design, and language normalisation.
Alongside with her work as freelance web designer, she is also communication manager for Impact Hub Siracusa. Twitter: @claudiabusetto.